Communication is a language of expressing thoughts or imparting views of a person in specific forms of speaking, writing, gestures, etc., It is an act of sending information from one person to another. The definition may seem simple but the actual process is complex.
Communication in turn can be expressible as Verbal and Non-Verbal forms. Effective communication is when both the forms tag along. To understand the information quickly, a good amount of communication skills are essential. It is a vital skill in our life and cannot be overlooked. To make understand and be understood is one line phrasal defining the meaning of communicating well.
Why should we communicate?
- To give information.
E.g. Two people talking to each other (or) NEWS from a newspaper/radio.
- To persuade.
E.g. To sell a product or convince a person.
- Express needs.
E.g. Ask for food when you are hungry (or) need a report for the meeting.
- Form social bonds.
E.g. Greeting others (or) introducing yourself.
- Share feelings.
E.g. Share your happiness (or) sorrow.
“If you improve your communication skills, I guarantee you that you will earn 50% more money over your lifetime”
As we know Communication can be Verbal & Non-Verbal in its form.
- Face to face.
A social interaction carried out without the use of any mediating technology and it is a mutual influence of individuals involving direct physical presence through the person’s body language.
Expressing your thoughts and views in the form of words on a sheet of paper and this way of communicating can happen in physical absence.
- Telephonic Communication.
It happens when people are separated by almost any distance and telephone or mobile phone acts as a mediating device to enable the information transfer.
- Facial expressions.
Communication through facial expressions is universal as the human face is extremely expressive and can convey the information without saying a word.
Non-phonemic properties of speech like speaking tempo, vocal pitch, intonational contours, and hesitation noises can form the factors under consideration in communicating attitude and other shades of expression.
To express an emotion or information, we move with a part of our body, especially hands.
This is the position in which a person behaves or holds the body when standing or sitting.
- Eye contact.
It is an important sign of confidence, respect, focus, and attention paying. This way has a large influence on social behavior.
It is an outward look of a person and it done maintained to improve self-confidence and a good dressing also impresses and attracts other people.
DO’s and DON’Ts while having a communication:
- Maintain eye contact.
- Dress for the occasion.
- Speak with clarity.
- The right tone of voice.
- Correct posture.
- Positive facial expressions.
- Positive gestures.
- Checking the phone while conversing.
- Dressing shabbily or inappropriately.
- Fumbling, using too many words filler words while talking.
- Speaking rudely.
- Slouching and looking nervous.
- Looking disinterested.
- Unnecessary fidgeting.
How to ace an INTERVIEW with desired communication skills?
What is an interview?
It is a widely used process of screening applicants for jobs that provides the most direct information about a candidate, his/her skills, background, and personality type.
One can improve communication skills for a job interview by knowing the process of what and how to respond and transmit the information by taking a mock interview or self-practicing and improving the essentials.
Let’s get into detail about the preparation, do’s and don’ts, techniques, tips, and tricks to give a sure shot to an interview.
Preparation for a job interview:
Every interview is an experience of learning which takes place during the preparation and is useful for the interview you are appearing for. The initial preparation requires a thorough investigation of skills, accomplishments, expertise, and interests.
The interview preparation includes 4P’s namely Prepare, Practice, Present, and Participate.
DO’s of an interview:
- Treat everybody with courtesy and respect.
- Greet everyone with a smile.
- Be ready for a handshake.
- Be an active listener to comprehend and understand the questions properly.
- Address the interviewer as Sir/Ma’am
- Maintain good eye contact throughout the interview.
- Be alert and sit straight in your seat.
- Ask for clarification if you don’t understand a question.
- Be brief and concise in your response’
- Use formal words and expressions and appropriate grammar.
- Display your interest in the employer and the job you are being interviewed for.
- Reply to the questions in a positive manner.
- Keep your tone polite yet firm.
- Show your enthusiasm.
DON’Ts of an interview:
- Don’t take a seat until you are offered one.
- Don’t slouch and fidget.
- Don’t talk negatively about previous employers (or) managers.
- Don’t show a lack of interest during the interview.
- Don’t give the impression that you are interested in money or salary.
- Don’t be rude and imprudent; say ‘NO’ politely.
- Don’t use slang and minimize the use of filters like “okay, you know, yah, etc.,”
- Don’t chew gum.
- Don’t keep your mobile ON during the interview.
- Don’t leave in a hurry.
The main purpose of negotiating is to get closer to your objectives, as many people say “Negotiation is all about a win-win situation”. The negotiation process maybe during the interview process about the salary upon selection to a job or maybe on a telephonic call later after the interview process.
Techniques to be a good negotiator:
- Put yourself in another person’s shoes and consider how they would react to your proposals.
- Do not stick to a specific pint of negotiation.
- Follow different styles and mannerisms to negotiate.
- Be comfortable in whatever style you choose.
- Be calm, relaxed, and focused.
Tips to handle negotiation responses:
- After getting a response from the other side, do not feel obliged to respond immediately. Take time, ask for clarifications, if required.
- Evaluate the given proposal and compare it with what you have proposed.
- Discuss the responses in detail.
- Share your feedback on the terms offered.
- Talk about the inconsistencies, if any.
- Give suggestions on how things can come closer to your objectives.
- Negotiate in a calm but firm way but don’t forget to be polite.
- Settle the things if it is agreeable to you.
- Always have a written agreement to avoid disputes in the future.
- Always conclude on good terms.
- Give a positive response for continuing correspondence.
Basic tips and tricks to crack an interview:
- Be brief while responding to the question “Tell me about yourself”. Don’t include irrelevant details.
- Start the conversation with a greeting.
- Give a brief on your career objectives and academic qualifications.
- Talk about your strengths and skills you can offer them and show your interest in joining.
- Speak about your achievements, the special skills you possess, and job experience (if you have).
- Talk about the best you have in you to the question “Why should we hire you?”
- Make sure your strengths match the job profile.
- Make a weakness of yours appear to be a strength and describe it as an action that needs to be improved.
- Research about the organization details thoroughly and know your job role for which you are interviewed for.
- Thank politely and end the conversation gracefully.
- Don’t forget to follow up after the interview.