At Outshade(outshade.com), safeguarding your personal data is of utmost importance to us. To ensure transparency and clarity, we have developed a concise Privacy Policy that outlines the specifics of the information we collect when you engage with us through various channels, such as visiting our website, communicating via email, phone, messengers, and more. Our Privacy Policy empowers you with the ability to manage the information we gather, clarifies how we utilize this data and provides convenient ways to reach out to us for any further inquiries.

Who Are We?

Outshade Digital Media Pvt Ltd is a dynamic and innovative digital company specializing in providing comprehensive solutions to enhance online visibility and brand presence. With a team of experienced professionals, we offer a wide range of services including app development, website development, UI design, UX design, search engine optimization (SEO), social media marketing, content creation, and digital advertising.

Our goal is to help businesses and individuals thrive in the digital landscape by leveraging the latest technologies and industry best practices. We understand the importance of a strong online presence in today’s competitive market, and our tailored strategies are designed to drive organic traffic, engage target audiences, and ultimately boost conversions.

At Outshade Digital Media Pvt Ltd, we prioritize client satisfaction and work closely with each client to understand their unique goals and objectives. Our dedicated team ensures that every project receives personalized attention, delivering effective solutions that align with our client’s visions and requirements.

With a focus on innovation, creativity, and results-driven approaches, Outshade Digital Media Pvt Ltd has established a reputation for delivering high-quality digital solutions that drive tangible business outcomes. Whether you are a small startup or a large corporation, we are committed to helping you achieve online success and maximize your digital potential.

Applicable to:

This privacy statement pertains to individuals (“users” or “you”) who engage with our website in any form i.e. visit our website, subscribe to our blogs, request information, request quotation or utilize our chat system to interact with us.

How We Collect Data:

We collect data from one or more of the following three sources, depending on the services you utilize: blogs, information requests through our various forms on the website, or interactions with our chat system and Cookies of 3^rd party integration on the website.

1. Forms
   • There are various forms across the website which are not collecting information of yours/visitor who decides to voluntary share their information with Outshade.com. This can be for an enquiry, download of an ebook, contact form, or any other form.
2. Chat
   • The chat system/platform that is present of the website is used to interact with representatives of Outshade.com. The interactions that happen on the chat system and saved for reference and follow-up on the conversation.
3. Cookies
   • Our website uses cookies both placed by the website as well as 3^rd party platforms which are integrated into the website for various tracking and analytical reasons. A cookie is a text file which has identification data about your computer/device which is placed in your computer upon opening the website.
   • A few of the 3^rd party cookies that may be placed in your computer/device due to visiting our website are mentioned below. Please note that the data collected from the 3^rd party are partially showcased to Outshade.com for analytical and tracking data showcase. However, the storage of the said data and the ultimate utilization of the same by the said 3^rd party is not controlled by Outshade.com.
     • Google Analytics: Google Analytics is a widely used web analytics service offered by Google. The data collected by Google Analytics includes information such as the visitor’s IP address, device and browser type, geographical location, pages visited, time spent on each page, referring sources, and interactions within the website (such as clicks and conversions). This data helps website owners understand how users navigate through their site, which pages are most popular, and how effective their marketing campaigns are. Overall, Google Analytics empowers website owners with valuable insights to optimize their online presence, enhance user engagement, and ultimately deliver a better experience for their website visitors
     • Facebook Pixel: Facebook Pixel collects various types of data from website visitors, including information such as page views, clicks, conversions, and events triggered on the website. It can also track user interactions, such as adding items to a cart, initiating the checkout process, and completing purchases. Additionally, Facebook Pixel collects data such as device and browser information, IP address, and demographic details (if available). The primary purpose of collecting this data is to enable website owners to optimize their advertising efforts on Facebook. By leveraging the data gathered through Facebook Pixel, website owners can create targeted ads, build custom audiences, and retarget visitors who have shown interest in their products or services. This helps in delivering more relevant and personalized ads to the right audience, improving overall advertising effectiveness and return on investment (ROI). In summary, Facebook Pixel is a powerful tool that allows website owners to gather and utilize data from website visitors for targeted advertising, audience segmentation, and improving website performance. It enables businesses to make informed decisions and enhance their overall marketing strategies on the Facebook platform
     • Microsoft Clarity: Microsoft Clarity collects various types of data from website visitors, including information such as page views, clicks, scrolling behavior, mouse movements, and user interactions. It also tracks session durations, device types, browser versions, and screen resolutions. However, it is important to note that Microsoft Clarity does not collect personally identifiable information (PII) by default, ensuring visitor privacy. Microsoft Clarity also offers heatmaps and session replays, which provide visual representations of user interactions on the website. These features allow website owners to observe how visitors navigate through webpages, identify usability issues, and optimize the layout and design for better user engagement.
     • HubSpot: HubSpot collects data from website visitors such as IP addresses, device and browser information, pages visited, form submissions, clicks, and interactions with website elements. It also captures data related to user demographics and firmographics, such as name, email address, job title, company name, and industry, if provided through form submissions. The purpose of collecting this data is to enable businesses to better understand their website visitors, personalize their interactions, and deliver targeted content and marketing campaigns. By analyzing the collected data, HubSpot helps businesses identify leads, track user engagement, and nurture customer relationships throughout the sales and marketing funnel.
     • Zoho: Zoho CRM collects data from website visitors such as IP addresses, device and browser information, pages visited, form submissions, clicks, and interactions with website elements. Additionally, if visitors provide their contact details such as name, email address, phone number, or company information through form submissions, Zoho CRM captures and stores this data as well.
     • Tawk.to: Tawk.to collects data from website visitors such as IP addresses, device and browser information, pages visited, referral sources, and chat transcripts. It also captures visitor actions within the chat interface, such as messages sent, attachments shared, and chat duration.

Information Collection:

We may collect personal information from users in various ways, including but not limited to:

1. Information provided voluntarily when filling out forms on our website
2. Data gathered through cookies, web beacons, and similar technologies
3. Information obtained from third-party sources, if applicable

The types of personal information we may collect include:

1. Contact details (name, email address, phone number)
2. Demographic information (age, gender, location)
3. Payment information (credit card details, billing address) if necessary for transactions

Why Do We Collect Personal Information?

The data collected from you is solely used to provide our services. Additionally, we may utilize the information for the following purposes:

1. Providing you with requested information about our products or services promptly.
2. Assisting you in obtaining information about other products that might be of interest to you. However, we will only send such additional information if you have given your consent.
3. Notifying you about any changes to our website, services, or products.
4. Sending you information and details about our products or services if you have previously availed our offerings and may be interested. We will only share your information with selected third parties to provide you with information about products and services if you have given your prior consent. You have the right to withdraw your consent at any time.
5. Providing and personalizing our services to meet your needs.
6. Facilitating transactions and processing payments, if applicable.
7. Sending relevant communications, such as updates, newsletters, and promotional offers (with your consent, if required)
8. Improving our website, services, and user experience.
9. Conducting research, analysis, and statistical reporting.

How Do We Protect Your Information?

By providing your personal information, you acknowledge and agree to the terms of this access. We take extensive measures to ensure the secure storage of your data. However, it is important to note that transmitting information over the Internet is not entirely secure and may be susceptible to interception. While we strive to protect your data, we cannot guarantee the absolute security of information transmitted electronically. Therefore, any data you send us electronically is done so at your own risk.

Data Sharing:

We may share your personal information in the following circumstances:

1. With trusted third-party service providers who assist us in operating our website and delivering services (subject to strict confidentiality obligations)
2. When required by law, regulation, or legal process
3. In response to valid requests from public authorities
4. In connection with the enforcement of our terms and policies or to protect our rights, privacy, safety, or property, or that of others

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

Authority Provided to You:

You have the right to access, update, correct, and delete your personal information held by us. You may also have the right to restrict or object to certain data processing activities. If you wish to exercise any of these rights or have any concerns regarding your personal information, please contact us using the information provided below.

Third-Party Links:

Our website may contain links to third-party websites or services. Please note that we have no control over and are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy:

Outshade.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13 years of age. If we discover that we have collected personal information from a child under 13, we will promptly take steps to delete such information.

Disclosing Your Data:

We are committed to protecting the privacy of our end users, and therefore, we do not sell, trade, or rent any personal information or identity information to third parties. However, we may share generic aggregated information that does not include any personal identification details about visitors and users with our trusted affiliates, business partners, and advertisers for marketing purposes. This shared information helps us analyze trends, improve our services, and deliver targeted and relevant content to our users.

Your Acceptance to This Policy & Terms:

By using Outshade.com, you indicate your acceptance of this Privacy Policy. If you do not agree to the terms outlined in this policy, please refrain from using our website. Your ongoing use of Outshade.com after any changes or updates to this Privacy Policy will be considered as your acceptance of those modifications.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle and protect your personal information.

Contact Details

Should you have any inquiries regarding the privacy policy, please don’t hesitate to reach out to us. We will respond to you within 24-48 hours.

Offices:

1. India:
   • Phone No: +91 8801112826
   • Address: 88/B, Sai Baba Officer’s Colony, Sainikpuri, Secunderabad, Telangana, India – 500094
2. UAE:
   • Phone No: +971 585824826
   • Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.

Email:

1. Sales Team: sales@outshade.com
2. HR Team: hr@outshade.com
3. Founder: manish@outshade.com

Last Updated: 27^th May 2023